Manufacturing

Keep the line running. Keep the plant secure.

A stopped line has a cost per minute that everyone in the business can quote. We keep production and business systems available, separate operational technology from IT properly, and bring plant data into decisions.

Coverage
24/7
OT and IT
Segmented
Shift cover
Aligned
Editorial photograph representing manufacturing operations.
Why they work with us

One partner across the plant floor, the ERP and the office.

Manufacturers usually have two technology estates that were never designed to meet: production systems maintained by engineering, and business systems maintained by IT. We govern both under one methodology without pretending they are the same.

What we take responsibility for

Four missions in manufacturing.

  • Production and business uptime

    ERP, MES and shop floor systems monitored continuously, with support cover mapped to shift patterns rather than office hours.

  • OT and IT segmentation

    Plant networks separated from corporate IT, with controlled remote access for vendors and engineers instead of open connections.

  • Continuity and recovery

    Backup and restore for production-critical systems, tested against the downtime the business can actually absorb.

  • Plant data put to work

    Reporting and governed AI applied to yield, quality and maintenance, delivered through our AI Studio with clear ownership.

The pressures that shape the sector

What manufacturing leaders are contending with.

Manufacturing technology decisions are judged against output, safety and cost per unit. These are the pressures behind almost every engagement.

  • Cost of downtime

    Unplanned stoppage is measured in units and shifts, which sets a hard commercial ceiling on acceptable recovery times.

  • Legacy control systems

    PLCs, SCADA and machine controllers run long lifecycles on unsupported software and cannot be patched like a laptop.

  • Vendor remote access

    Equipment suppliers expect remote connections. Ungoverned, each one is an unmonitored route into the plant.

  • Supply chain and customer audits

    Larger customers audit their suppliers, and cyber posture is increasingly part of qualification.

  • Shift working

    Support that ends at five o'clock does not serve a plant running three shifts across sites.

  • Skills on site

    Plant locations are often far from technical labour markets, so on-site capability has to be planned, not assumed.

How the engagement runs

From two disconnected estates to one governed environment, in five steps.

  1. Assess

    Business Technology Assessment across estate, risk, cost and capability.

  2. Stabilise

    Close critical exposure and bring monitoring, backup and support to a known-good standard.

  3. Standardise

    Common platforms, identity and images. Reduce variability before adding capability.

  4. Optimise

    Automation and governed AI applied where they measurably earn their keep.

  5. Run

    24/7 service, quarterly business reviews and a costed roadmap the business signs off.

What good looks like

The evidence the business can point to.

  • Segmentation in place

    Production networks separated and monitored, with documented rules for what crosses the boundary.

  • Governed vendor access

    Time-bound, logged and approved remote access for equipment suppliers, replacing standing connections.

  • Shift-aligned service

    Support cover and escalation matched to actual production hours across sites.

  • Recovery proven

    Restore of production-critical systems rehearsed against the cost of downtime the business quotes.

Frameworks and obligations we work to
  • ISO 27001
  • IEC 62443
  • NIS2
  • POPIA
  • GDPR
  • Cyber Essentials Plus
NumataOne

One methodology, applied to manufacturing.

Six categories, delivered as one. Every engagement is scoped and governed through the same framework we apply across every vertical we support.

  • IT Strategy, Risk & Compliance

  • Cyber Resilience

  • Data Protection

  • IT Operations

  • Modern Work Enablement

  • AI & Data Enablement

FAQs

Common questions from manufacturing.

Do you support operational technology as well as IT?

We govern both. We secure and monitor the boundary, segment plant networks, manage controlled vendor access and support the business systems end to end, working alongside your engineering team and equipment suppliers on the control systems themselves.

Can you cover multiple shifts and sites?

Yes. Support cover and escalation are agreed against your actual shift pattern, with remote-first delivery and scheduled on-site engineering attendance.

How do you handle machines running unsupported software?

We isolate them on controlled segments with tightly scoped access and monitoring, so an unpatchable controller stays usable without exposing the rest of the estate.

What about equipment vendors needing remote access?

We replace standing connections with time-bound, approved and logged sessions, so you keep the support relationship and gain a record of exactly what was done.

Can you help us answer customer cyber audits?

Yes. We maintain the control evidence, testing records and policy artefacts that customer qualification questionnaires ask for.

Where does AI actually help in manufacturing?

Typically in maintenance prediction, quality analysis and planning support, delivered through our AI Studio with an accountable owner, human review and a measurable business case.

Do you work with our ERP and MES?

We are platform agnostic and support the ERP, MES and shop floor systems you already run, including integration, availability and update cycles.

Put a number on downtime risk before the next stoppage does.

A short conversation to map your plant and business systems, your shift pattern and the moves that most reduce production risk.