Managed AI Services

Move AI from scattered experiments to a governed business capability.

Select, deploy, govern and continuously improve AI use cases with visible cost, risk, adoption and business value.

Kind
Managed service
Shape
Select, govern, scale
Platform
Microsoft 365 and Copilot
Numata specialists reviewing AI use cases with a client team
The problem

AI adoption is moving faster than most organisations can govern it.

  • Scattered experiments

    Disconnected pilots create duplication, confusion and missed opportunities.

  • Sensitive information exposure

    Inconsistent controls increase the risk of data leakage and compliance breaches.

  • Invisible cost

    Untracked usage and tools lead to uncontrolled spend and poor return.

  • Pilots that never scale

    Good ideas stall without ownership, enablement and operational support.

The shape of the service

Select, govern, scale.

  • Select

    Prioritise AI use cases by value, risk and readiness.

  • Govern

    Controls for data, models, cost and responsible use.

  • Scale

    Adoption, operations and continuous optimisation.

How the service runs

A recurring service across the AI lifecycle.

Six stages that repeat rather than a project that ends, so every quarter starts from measured adoption and evidence.

  • Prioritise

    Select high-value use cases aligned to outcomes and capacity.

  • Govern

    Define policies, controls and safeguards for safe and responsible use.

  • Prepare

    Ensure data, tools, access and platforms are fit for purpose.

  • Enable adoption

    Train, support and equip people to use AI with confidence.

  • Operate & support

    Manage services, incidents, performance and continuous support.

  • Measure & improve

    Track outcomes, learn and refine to maximise business value.

What Numata manages

Six responsibilities, held by one team.

  • AI strategy and portfolio
  • Governance and controls
  • Enablement and adoption
  • AI operations and support
  • Consumption and cost
  • Optimisation and value
One framework

AI inherits the strengths, and weaknesses, of the environment around it.

Managed AI is one of the six NumataOne™ categories. It is governed alongside the other five so a use case is grounded in data, identity and security rather than bolted on.

  • IT Strategy, Risk & Compliance

  • Cyber Resilience

  • Data Protection

  • IT Operations

  • Modern Work Enablement

  • AI & Data Enablement

Reporting

Measure the improvements that reach the business.

A shared dashboard, reviewed at business rhythm, keeps the service accountable to outcomes.

  • Adoption

    Who is using which capability, and how often.

  • Time released

    Hours returned to the business per use case.

  • Quality

    Accuracy, review outcomes and rework avoided.

  • Risk

    Policy exceptions, data exposure and incidents.

  • Cost

    Licences, consumption and cost per outcome.

Fit

Built for organisations ready to manage AI.

  • Executive sponsorship and clear business outcomes.
  • Meaningful demand for AI use cases across the business.
  • Minimum governance and technology foundations in place.
Boundaries

Clear boundaries protect value and trust.

We scope custom solutions, major integrations, data engineering, licences and model consumption explicitly. AI outputs require appropriate human oversight and accountability.

AI Studio

Where Managed AI meets governed build.

Managed AI governs how your organisation uses AI. AI Studio is the delivery arm that builds, deploys and runs the internal AI applications and workflow systems you use it in: secure by design, integrated with Microsoft 365 and improved every quarter.

Explore AI Studio
  • Live in under thirty days
  • Governed against NumataOne™
  • Integrated with your Microsoft 365
  • One subscription, no surprise bills
Proof

We build confidence with evidence you can inspect.

Store operations team reviewing a shared AI dashboard
Case study
Managed AI

From AI curiosity to a governed portfolio of practical use cases.

Read the case study

A national multi-store retail operator turned scattered experiments into a managed AI operating model spanning marketing, finance, training and store operations.

Start with the decisions
AI must improve.

Assess readiness, prioritise credible use cases and define the managed operating model that delivers measurable outcomes.