Managed BCDR

Business continuity, proved before you need it.

Almost every business has backups. Far fewer can say how long recovery takes, how much work is lost, or when it was last tested. We run continuity and disaster recovery as a managed service, with agreed recovery targets, immutable copies an attacker cannot reach, and rehearsed recovery that has already been shown to work.

  • Protect

    Local and immutable off-site recovery points.

  • Recover

    Systems running again in minutes, not days.

  • Prove

    Scheduled tests, with a dated record.

Numata specialists reviewing recovery plans with a client team.

A backup is a copy. Continuity is the ability to keep operating.

The problem
Where it goes wrong

Four ways a backup that reports success still fails the business.

  • Backups nobody has restored

    Jobs report success for years, then fail the first time a real recovery is attempted.

  • Copies an attacker can reach

    Backups sit on the same network and the same credentials as the systems they protect.

  • No agreed recovery target

    Nobody has said how long the business can be down, so nothing is designed to a number.

  • Cloud assumed to be covered

    Microsoft 365 and SaaS data is presumed backed up by the provider. It is not.

The cycle

Designed to a number, then tested against it.

The cycle repeats. Each pass re-checks what changed in the estate, re-verifies the recovery points and re-proves the recovery time, so the position you report is the position you would actually be in.

  1. Baseline

    Map workloads, dependencies, data volumes and current protection gaps.

  2. Target

    Agree recovery time and recovery point objectives per workload.

  3. Deploy

    Install the appliance, seed local and off-site copies, protect cloud data.

  4. Verify

    Automated boot and screenshot checks confirm each recovery point works.

  5. Rehearse

    Scheduled restore and failover tests against the agreed runbook.

  6. Report

    Monthly protection, test and exception reporting to leadership.

What Numata manages

What the service includes.

  • Recovery targets (RTO/RPO)
  • Local recovery appliance
  • Immutable off-site copies
  • Instant virtualisation
  • Microsoft 365 & SaaS data
  • Ransomware recovery
  • Recovery testing
  • Continuity runbooks
  • Continuity design and recovery targets

    Workloads are ranked by business impact, then given a recovery time and recovery point objective the business has actually agreed to, rather than whatever the current tooling happens to deliver.

  • Two-tier protection

    A local appliance holds recent recovery points for fast restores, while an immutable off-site copy protects against site loss, hardware failure and an attacker with domain credentials.

  • Instant recovery and failover

    Protected servers can be run directly from the appliance, or in the cloud where the site is unavailable, so the business keeps operating while the original environment is rebuilt.

  • Cloud and SaaS data protection

    Microsoft 365, Google Workspace and other SaaS platforms are protected with independent retention, so deletion, tenant compromise or a lapsed licence does not lose the record.

  • Testing and evidence

    Recovery points are verified automatically and full recoveries are rehearsed on a schedule, with a dated test record you can show to an insurer, auditor or client.

  • Runbooks and incident support

    A written continuity runbook names the sequence, the decision-maker and the contacts, and our operations centre runs the recovery with you when it is needed.

Workloads and scenarios

Protect the workload. Recover the business.

Continuity is not one setting applied everywhere. Each workload gets a recovery target that reflects what it costs the business to be without it, and the design follows from that rather than from what the current tooling happens to do.

The same applies to scenarios. Losing a file, losing a server, losing a site and being attacked are different problems, and each one has its own written path back.

How this pairs with cyber resilience

Open any item for what falls in scope, the recovery targets we design to, how recovery actually happens and the evidence you receive.

  • Physical and virtual servers

    Image-based protection of Windows and Linux servers, including hypervisors, so a whole system can be recovered rather than a folder of files.

    Scope
    Operating system, applications, configuration and data, protected as a full image with application-consistent recovery points.
    Recovery targets
    Recovery points typically every fifteen to sixty minutes, with critical systems running again inside an hour.
    How we recover
    Boot the recovery point locally on the appliance, in the cloud, or restore to new hardware once it is available.
    Evidence
    Per-server protection status, verified boot screenshots, retention position and dated restore test records.
  • Line-of-business applications and databases

    Application-aware protection for the systems that stop the business when they stop, including SQL and finance, practice or ERP platforms.

    Scope
    Database engines, application servers and the dependencies they need to come back in a working state.
    Recovery targets
    Short recovery points for transactional systems, with recovery sequenced so dependencies come back in the right order.
    How we recover
    Full system recovery, or granular recovery of a database or mailbox-level item where that is all that is needed.
    Evidence
    Consistency checks, restore test output and a documented recovery sequence for each application.
  • Microsoft 365 and Google Workspace

    Independent protection for mail, files, sites and collaboration data that cloud providers replicate but do not retain on your behalf.

    Scope
    Mailboxes, OneDrive and Drive, SharePoint and Teams content, and shared drives, held in retention you control.
    Recovery targets
    Multiple recovery points per day, with retention set to your legal, regulatory and contractual obligations.
    How we recover
    Point-in-time restore of a mailbox, site, folder or single item, in place or exported.
    Evidence
    Coverage against licensed users, retention position and a record of every restore performed.
  • Cloud servers and hosted infrastructure

    Protection for workloads already running in public cloud or a hosted environment, so cloud does not become an unprotected island.

    Scope
    Cloud virtual machines, attached storage and the configuration needed to rebuild them elsewhere.
    Recovery targets
    Recovery points aligned to the on-premises estate, so one continuity plan covers both.
    How we recover
    Recovery within the cloud platform, or to an alternative environment where the platform or region is the problem.
    Evidence
    Inventory of protected cloud workloads, verification results and cross-environment recovery test records.
  • Endpoints and remote workers

    Protection for laptops and desktops holding working data, especially where people work away from a managed network.

    Scope
    User devices in scope, their local data and the resynchronisation path back to managed storage.
    Recovery targets
    Daily recovery points, with recovery measured in hours rather than a device rebuild from scratch.
    How we recover
    File-level restore, or full device image recovery to replacement hardware.
    Evidence
    Device coverage reporting, last successful recovery point and exceptions for devices out of contact.
  • Ransomware and malicious-deletion recovery

    The scenario the whole capability exists for: recovering a clean environment when someone inside the network has the keys.

    Scope
    Immutable recovery points, isolated recovery environments and the sequence used to return to production safely.
    Recovery targets
    Identification of the last clean recovery point within hours, with staged recovery agreed with your incident lead.
    How we recover
    Systems stood up in an isolated environment, validated as clean, then returned to production in an agreed order.
    Evidence
    Immutability configuration, retention lock status, ransomware detection alerts and post-incident recovery report.
  • Site loss and extended outage

    Fire, flood, theft, prolonged power or connectivity loss, or a landlord problem that puts the building out of use.

    Scope
    Cloud failover for protected systems, remote access for staff, and the order in which services are restored.
    Recovery targets
    Critical services available from cloud within the agreed window, with the full estate restored progressively.
    How we recover
    Failover to cloud, operate from there while the site is unavailable, then a planned failback.
    Evidence
    Documented runbook, failover test results and the record of decisions taken during the event.
  • Regulatory, contractual and insurance retention

    Where continuity is not just an operational need but a written obligation you must be able to evidence.

    Scope
    Retention periods, data residency, restore-proof requirements and the reporting your obligation specifies.
    Recovery targets
    Retention and recovery targets set from the obligation rather than from the tooling default.
    How we recover
    Documented restore capability for the period the obligation requires, including historical points.
    Evidence
    Retention policy, residency confirmation, dated restore tests and the continuity report an assessor asks for.

Scope is agreed up front, workload by workload, so nothing is assumed to be protected that is not.

The platform

Recovery that does not depend on the day being calm.

The service runs on an enterprise continuity platform we licence, deploy and operate on your behalf. You do not buy the appliance, the storage or the software, and you do not staff it. Protection is continuous, verified and monitored, and recovery is a procedure rather than an improvisation.

  • Verified recovery points

    Each recovery point is booted and screenshot-verified automatically, so a backup is only reported as good once it has been proven to start.

  • Immutable off-site retention

    Off-site copies are written so they cannot be altered or deleted inside the retention window, including by an administrator account an attacker has taken.

  • Instant virtualisation

    A protected server can be run directly from the recovery appliance or in the cloud, turning a multi-day rebuild into a decision taken in minutes.

  • Ransomware detection in backup

    Recovery points are monitored for the behaviour that indicates encryption, so a clean point is identified early rather than discovered late.

  • Granular and full recovery

    The same protection set supports a single file, a mailbox item, a database or an entire environment, without a separate product for each.

  • Managed and monitored for you

    Failures, missed schedules and capacity issues are alerted to our operations centre and resolved as part of the service, not left in a dashboard nobody opens.

Reporting

Reported in business language, backed by proof.

Leadership should not have to read a job log to know whether the business is recoverable. Each cycle produces a plain report on what is protected, what was tested, what failed and what needs a decision.

Standard documentation set
  • Business impact and workload inventory
  • Recovery targets per workload (RTO and RPO)
  • Continuity and recovery runbook
  • Scheduled recovery test report
  • Monthly protection and exception report
  • Post-incident recovery record
What we report on
  1. 01Protected workload coverage
  2. 02Recovery points verified
  3. 03Retention against obligation
  4. 04Recovery tests completed
  5. 05Time to recover, tested
  6. 06Open exceptions and remediation
Commercial model

A monthly subscription, with the hardware included.

Managed BCDR is proposed on a twelve month agreement, billed monthly in advance and sized by protected capacity and workloads. The appliance, the off-site storage and the platform are part of the service, not a capital purchase.

  • One-off

    Onboarding

    Workload discovery, recovery target design, appliance deployment, initial seeding and the first recovery test.

  • Monthly

    Managed service

    Protection, verification, monitoring, scheduled recovery testing, restores and failover, runbook upkeep and reporting.

  • Included

    No hidden fees

    Restores, failover, egress and retrieval are included. Capacity growth and hardware refresh are handled inside the agreement.

Fit

Built for businesses that cannot simply stop.

  • Downtime has a measurable cost per hour, and nobody has designed to it.
  • An insurer, client or regulator asks for evidence of tested recovery.
  • Ransomware is the scenario that would end the conversation about IT budget.
Boundaries

Clear boundaries keep the position honest.

We protect and recover what is in the agreed scope. Systems outside that scope, data already lost before onboarding, and application-level rebuilds owned by a third-party vendor are handled separately. Legal, insurance and forensic services are scoped with your own advisers.

Proof

Continuity built into a critical operating site.

Operations team reviewing recovery and continuity dashboards for a critical site
Case study
Case study · Resilience

Infrastructure and security modernisation at an operating refinery.

A high-consequence industrial site moved from ageing infrastructure and unproven backups to resilient, monitored and recoverable operations.

Read the case study
FAQs

Managed BCDR, answered.

Is this the same as cloud backup?

No. Cloud backup copies data. Managed BCDR is the whole recovery capability: a local appliance for fast restores, an immutable off-site copy, the ability to run systems while the original environment is broken, and a tested plan that says who does what.

How quickly can we be back up?

It depends on the workload and the recovery targets you agree. Critical servers are typically virtualised locally within minutes to an hour, with cloud failover used where the site itself is unavailable. Every target is written down, then proved by testing rather than assumed.

Do you test recovery, or just monitor backups?

We test. Backups are verified automatically at each recovery point, and full restores and failovers are rehearsed on a scheduled cycle. You receive the test record, including what failed and what was corrected.

What happens in a ransomware event?

Recovery points are immutable, so they cannot be encrypted or deleted by an attacker inside your network. We identify the last clean point, stand systems up in an isolated environment, and recover in a sequence agreed in advance with your team.

Does this cover Microsoft 365 and cloud workloads?

Yes. Microsoft 365 and Google Workspace data, cloud servers and SaaS platforms are protected alongside on-premises servers, virtual machines and endpoints. Cloud platforms replicate for availability, not for your retention or recovery obligations.

Do we have to buy the hardware?

No. The appliance, the off-site storage and the platform are included in the monthly service. There is no capital purchase, and refresh at the end of term is part of the arrangement.

Are restores charged separately?

No. File restores, full system recovery and failover are included in the monthly service, with no egress or retrieval fees. Rebuilding an environment that was never protected under the agreement is scoped separately.

How is it priced?

As a monthly subscription on a twelve month agreement, sized by protected capacity and workloads, with a one-off onboarding fee covering design, deployment and the first full recovery test.

Find out how long recovery
would actually take.

We baseline what is protected today, set recovery targets with you, then run and test the capability that meets them.