Governance, risk visibility and cyber resilience in a regulated business.
A regulated financial services organisation needed to move IT risk management out of fragmented technical activity and into a structured governance rhythm. Numata delivered a Managed IT GRC programme that gave leadership clearer visibility of risks, priorities, evidence requirements and security improvement actions, then expanded into broader managed security services.
- Managed IT GRC · Regulated financial services · Anonymised
- DayOne+ M&A Tech Advisory
What changed, in numbers.
- GRC
- Managed governance, risk and compliance running as an ongoing capability
- SteerCo
- Recurring IT and GRC forum giving leadership oversight and accountability
- SOC
- Relationship expanded into managed security services after a competitive process
Where the engagement started.
The client needed more than a once-off compliance review. It required a practical operating model for IT governance, risk management, compliance readiness and cybersecurity oversight. Internal steering material pointed to the same gaps: IT oversight was not formalised in a governance forum aligned to risk and audit structures, priority risks and audit findings spanned storage capacity, ageing infrastructure, policy gaps, backup management, segregation of duties, unsupported software and security event monitoring, and evidence collection was manual. Regulatory and cyber resilience expectations relevant to financial services needed a clearer basis for alignment.
How the work was sequenced.
- 01Managed IT GRC service model: governance framework selection, risk management, compliance reporting, security control implementation, policy support, vendor risk and continuous monitoring.
- 02GRC platform onboarding: baseline assessment, evidence collection, Plans of Action and Milestones, and consolidated controls across relevant standards.
- 03Governance forum support: a recurring IT and GRC forum for oversight, decisions, accountability and transparency on how technology supports business objectives.
- 04Cybersecurity alignment: vulnerability scanning, cyber-awareness activity, dark web and posture discussions, and control gap reviews tied to the GRC roadmap.
- 05Controls and roadmap work: review of risk items, audit findings, priority projects and regulatory control alignment relevant to financial services.
- 06Executive reporting: consolidated status, gaps, partial alignments and expected remediation actions for senior stakeholders.
What the client was left with.
- Active managed GRC delivery: platform walkthroughs, controls assessment, roadmap activity and ongoing support.
- A formal IT and GRC governance forum operating inside the wider governance, risk and compliance framework.
- Consolidated risk visibility across IT landscape information, priority initiatives, risk register items, audit findings and remediation priorities.
- Immediate risk reduction: a priority storage risk addressed by increasing disaster recovery capacity, with monitoring retained and no related incidents recorded afterwards.
- Security posture progress: solution onboarding completed, vulnerability scanning commenced and known exploited vulnerabilities prioritised for remediation.
- Regulatory alignment: controls extracted, mapped and cross-walked against recognised cybersecurity frameworks to reduce manual assessment effort.
IT risk moved from fragmented technical activity into a structured governance rhythm, with clear visibility of risks, priorities, evidence and security improvement actions.
The full narrative, sequencing and lessons, as a PDF.
The PDF covers the challenge, the approach, everything we delivered, measurable outcomes and the lessons the DayOne+ team took from the engagement. No form, no gate. All names, sectors and identifying details have been removed.
What the team took away.
- GRC is not a compliance checklist. It works when it is connected to business leadership, risk ownership, audit themes and technical remediation.
- A governance rhythm makes risk actionable: recurring review turns register items and audit findings into decisions.
- Platform-led evidence collection removes the manual effort that usually stalls compliance programmes.
- Consistent delivery in the governance programme is what earns the wider cybersecurity mandate.
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