Managed technology in Durban.
Durban is a logistics and manufacturing economy built around Africa's busiest container port. Clients here run warehouses, plants and distribution networks where downtime is measured in trucks standing still, so availability and operational technology security dominate the agenda.
- Remote-first, on-site by plan
- SAST · UTC+2
- 24/7/365
- 2004
What Durban businesses bring to us.
Remote-first delivery with planned on-site engineering and quarterly reviews in person.
Plant and warehouse floors
Scanners, weighbridges, WMS terminals and plant networks need a different support model to an office. We segment operational technology from corporate IT and monitor both.
Continuity that survives disruption
Coastal clients plan for weather events, civil disruption and power interruption. Continuity plans are written, tested and rehearsed, not filed.
Trading partner requirements
Port and retail counterparties increasingly ask suppliers for security attestations. We hold the evidence pack that answers them.
IT Strategy
A costed roadmap the business signs off, reviewed every quarter.
Cyber Resilience
24/7 monitoring, detection and response from our security operations capability.
Data Protection
Backup, recovery and continuity that is tested, not assumed.
IT Operations
Service desk, device management and the day-to-day estate.
Modern Work
Microsoft 365, identity and the tools people actually use.
Managed AI
Governed AI adoption, registered and reviewed.
Who we work with in KwaZulu-Natal.
- Freight, logistics and clearing
- Manufacturing
- Agriculture and agri-processing
- Wholesale and distribution
POPIA
Processing, retention and data subject rights held to the Act.
King IV
Governance reporting your directors and auditors can read.
CIS Controls v8
The control baseline behind our managed security work.
Cyber Essentials Plus
Certified baseline carried across the group.
Questions we hear in Durban.
Who does the work on a Durban engagement?
A named Business Technology Strategist owns the plan, a service delivery lead owns the day-to-day, and our security operations team monitors around the clock. You deal with the same people each quarter rather than a rotating queue.
How does remote-first delivery work in Durban?
Almost everything we do, monitoring, patching, service desk, identity changes, backup checks and strategy reviews, is delivered remotely because it resolves faster than waiting for a technician to drive out. Your estate is instrumented, so we usually see and fix an issue before someone in Durban reports it, and the same named team handles the work every time.
When does someone actually come on site in Durban?
On-site attendance is scheduled into the service agreement and happens where physical presence changes the outcome: hardware faults and replacements, cabling and network installs, office moves, new site or new starter setups, planned reviews and workshops with your leadership team, and incidents where a device cannot be reached remotely. Visits are booked in advance, other than incident response, which follows the agreed response targets.
How quickly can you respond to an incident in Durban?
Monitoring and triage run 24/7/365. Response targets are agreed in the service agreement against business impact, and on-site attendance is arranged where a fault genuinely needs hands on hardware.
What does an engagement in Durban cost?
Pricing follows the NumataOne™ tiers: Core, Standard, Premium and Enterprise. Scope is set after a Business Technology Assessment, so the number reflects your estate rather than a headline rate.
Do you meet South Africa compliance requirements?
Yes. Our controls and reporting are built to the frameworks that apply in South Africa, and the evidence pack is maintained continuously so it is ready when an auditor, insurer or customer asks.